Pricing Policy

We aim to be the most competitive on-line shopping site for all of the “Black Sheep” range. All prices include VAT and there are no extra hidden charges. We will only charge you for products that are in stock and shippable, we do not hold back orders. Packing and delivery charges are clearly shown at the check out.

Delivery Times

Standard delivery should take between 4 – 6 Working Days but seasonal influences may extend this time, we will inform you if this is the case. Working day = Monday to Friday excluding weekends and Bank Holidays.
Delivery times may take longer if circumstances beyond our control disrupt the postal or courier services. Standard Deliveries are to Mainland UK and Ireland Only If you are outside of these areas and would like to order any of our products please call or email us and we will calculate a shipping cost and delivery time

Delivery & Packing Charges.

We have a low flat rate of £6 (including VAT) for all orders despatched to the UK andIreland using our standard service. All charges are clearly shown on the shopping check out screen. We will only charge you for products in stock that are shippable at the time of order. We do not hold back orders. However, your order may consist of two or more consignments.

Returns and Refunds

Naturally we want you to be comfortable in shopping with us. Our aim is to give you great value with well designed quality products. In the unlikely event that you are not entirely satisfied with your purchase, you may return it to us within 14 days of delivery, unused in its original packaging, together with the receipt. We will give you a full refund on the cost of the items. (Excluding delivery charges).

Claims for damages or shortages must be made in writing within 4 days of receipt. Claims after this period will not be accepted.